Services

WAREHOUSE

Al Hafez Trading Establishment prides itself on its state-of-the-art infrastructure that includes a large warehouse, a wide-spread chain of pharmacies, a burgeoning partnership with Shell, and a well-established logistics network comprising strong relationships with all its partners and extremely robust delivery capabilities. Al Hafez built and owns a massive 4000sqm greenfield project and a 1600sqm warehouse certified by the Ministry of Health in Kuwait. These state-of-the-art facilities and its employees cater to both government tenders and local market sales.

REGULATORY

 

 

Regulatory affairs play a crucial role in healthcare industry in general and pharmaceutical industry in particular through its effeciency and patient safety.

A dedicated qualified regulatory team at Al Hafez ensure you are assisted in your file preparation, dossiers submission and follow up to ensure ministry of health requirements/enquiries are met and approval is granted in a timely manner.
 

 

SALES & DISTRIBUTION

Al Hafez demonstrated effective market leadership and strong relationships with high profile and prestigious customers as they always believed in and committed to doing business the right way:
Pharma division: Ministry of Health, Kuwait Oil Company, leading private entities as well as pharmacies in local market.
Lubricants division: KOC, KNPC, NAS and several other large private sector players.

MARKETING

Marketing affairs play a crucial role in healthcare industry in general and pharmaceutical industry in particular through its efficiency and patient safety.

A dedicated qualified Marketing and digital team at Al Hafez ensure your products are introduced to Kuwait market as per your brand identity and guidelines.

COMPLIANCE

The company obtained ISO 9001: 2015 certificate and continues to maintain the same until now. It also continues to be awarded with the Good Distribution Practice (GDP) certificate since 2014. All this has been made possible due to Al Hafez’s stringent compliance policies and strict internal controls.

SERVICES & MAINTENANCE

Al Hafez Co. Service & Maintenance team follow a strict framework for Maintenance, Repair and Calibration of Medical Equipment. An excellent team of motivated, certified and high performance Maintenance Engineers trained by International respective products manufacturers.
Our Service & Maintenance team mission is providing best services and excellent support for customers by reducing and eventually eliminating the need for maintenance services. quick reaction times, fixing breakdowns, to reducing downtime, to focusing on cost control and to concentrating on safety.

Company Line : 22289280 | info@al-hafez.net

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